I dislike Lotus Notes
Former Lotus Notes developer Dave Delay defends Notes against Internet critics.
In my opinion, people dislike Notes because their expectations don’t jive with the original intent of the product. At its core, Notes is a runtime environment for collaborative applications, but when people complain about Notes, they are usually not talking about core Notes at all. They are talking about the Notes Mail and Calendar applications.
I’ve been there. Many people didn’t “get” Abuzz; some were even puzzled by Life Times Voice. But, it’s still wrong to blame the users, especially those forced to use the product.
I have to use Lotus Notes every day at work, and it routinely costs me at least a half-hour a day in lost productivity, precisely because I have to use it for mail and calendar. I design and develop software for a living, and I find myself continually baffled by Notes. I feel for Mr. Delay, but Lotus Notes needs some serious usabilty work in the parts of the application most folks actually use.
Technorati Tags: Lotus Notes, Software, Usability

